Engage your customers
Don’t let visitors click off your website. Turn them into customers using web or mobile interactions tailored to their own expectations.
Multiply the chances
of satisfying your website visitors
Address visitors the ideal way thanks to behavioural targeting
Talk with visitors in real-time via chat
Manage all forms on your websites
Communicate instantly via messaging applications
Engage your visitors thanks to behavioural targeting
Behavioural web targeting serves to initiate high-quality interaction with the right person, at the right time. Kiamo analyses the visitor’s behaviour to propose a targeted interaction adapted to his or her expectations (in terms of path, context, and so on.)
Integrate Kiamo Chat into your website
Kiamo Chat enables the adviser to communicate directly with visitors. It can be easily integrated into the site using a simple tag and benefits from behavioural targeting. The visitor receives a response adapted to his/her needs, wherever he/she is and at any time.
Capture messages from your forms
Kiamo can handle all messages generated by web forms. Kiamo recognizes the fields, matching the visitor to the correct adviser. This adviser has access to all the web data required to satisfy the customer.
Talk over social networks thanks to messaging
Kiamo allows advisers to respond in real-time or asynchronously to customer requests via the following social network private messaging systems: Facebook Messenger, Twitter Direct Messages and LinkedIn.
Advantages and benefits
The web contact centre is available 24/7.
Conversion rate optimisation and reduced checkout abandonments.
Humanisation of customer digital relations thanks to web callback.
Adaptation of customer relations to new web and mobile uses.
Targeted web invitations to retain and satisfy visitors.
Coupling between conventional and digital channels.